Unified MyTickets Portal–UMP

MyTickets is a New York based law firm operating for more than 20 years. We automated their business initially by transforming their spreadsheets and papers into a web based searchable database. This system got new values added over the time and now MyTickets operates entirely on this single solution.

Features

  • Records Management (Create, View, Update, Delete, Search, Sort, Filter)
    1. Staff Logins & Permissions
    2. Clients Profiles
    3. Courts Data
    4. All data related to cases
    5. Attorneys Data
  • CRM Capabilities
  • Integrated Emails
  • Integrated SMS & MMS
  • Integrated Phone Call Logs
  • Integrated Voice Call Recordings
  • Auto creation of letters, emails and SMS based on templates
  • Integration with Department of Motor Vehicles (DMV)
  • Integration with Google Docs
  • Dockets for Attorneys
  • Audit Logs
  • Reporting
  • Multi-vendor Capabilities
  • Extensive Rights Management Capabilities

Tools and Technologies

  • PHP/Laravel
  • Vue.js
  • MySQL
  • MongoDB
  • Redis
  • HTML 5
  • CSS 3
  • Javascript

Hosting Platform

We’re also providing managed hosting services using following stack on Amazon Web Services (AWS).

  • EC-2 Instances
  • RDS
  • Route 53
  • Elastic Cache
  • Elastic Load Balancer (ELB)